Email Template Redesign

Philip Tomé led the email template redesign at Northern Reflections Ltd.

The Challenge

- Improve brand consistency; deliver messages that are consistent in tone and manner with other marketing executions.
- Improve customer engagement; influence click-through behavior and increase sales.

The Solution

- Created a brand relevant template that reduced the amount of copy and focused on imagery and merchandise.
- Created templates that were easily updated in-house and were quick to market.

The Results

- Increased open and click-through rates by 10%.
- Realized $10,000.00 production cost savings in the first eight months of implementation.

Philip Tomé led the email template redesign at Northern Reflections Ltd.

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